Shipping policy
Processing and same-day dispatch
- Orders placed by 12:00 PM Eastern, Monday through Friday, ship the same business day.
- Orders placed after noon, or on a weekend or holiday, ship the next business day. We are closed on major US holidays.
- Turnaround starts once your artwork is uploaded and your order is paid. If we spot a problem with your file, we'll contact you before printing. Orders that need file corrections don't qualify for same-day dispatch; once your corrected file is approved, your order ships within our normal turnaround.
Shipping rates (United States only)
| Option | Cost | Delivery |
|---|---|---|
| Standard (UPS Ground) | $9.99 flat on orders under $125 | 1–5 business days after it ships |
| Standard (UPS Ground) | Free on orders of $125 or more | 1–5 business days after it ships |
| UPS 2nd Day Air® | Live UPS rate calculated at checkout | 2 business days after it ships (order by noon ET for same-day dispatch) |
| UPS Next Day Air® | Live UPS rate calculated at checkout | Next business day after it ships (order by noon ET for same-day dispatch) |
| Free Sample Sheet | $5.00 flat | The sample sheet is free; limit one per customer |
Delivery times are carrier estimates once your package ships.
Local pickup
Local pickup in West Olive, Michigan, is available at checkout. Pickup orders are usually ready within 24 hours. We'll email you the pickup address and details when your order is ready. Pickup is available during store hours, Monday through Friday, 8 AM to 6 PM ET.
Where we ship
We currently ship to addresses in the United States only.
Tracking
You'll get a tracking number by email when your order ships.
Lost, late or damaged packages
Every order ships with ParcelGuard package protection. If your package shows as delivered but you can't find it, or it arrives damaged, email support@summittransfers.co within 5 days of delivery with your order number and photos of any damage, and we'll handle the claim for you.
Address accuracy
Please double-check your shipping address at checkout. If a package is returned or needs to be reshipped because of an incorrect or incomplete address, the customer is responsible for the reshipping cost.
Contact
Summit Transfers · support@summittransfers.co · 616-500-3331 · Monday through Friday, 8 AM to 6 PM ET